Canada Post Help Centre

For Newspaper Publishers and Circulation Managers

Newspapers Canada has created this Mail Help Centre to assist publishers in dealing with postal issues and concerns. Click the buttons below to access a variety of resources:

Useful Canada Post links

How to report delivery problems

For help with your mailing or to report issues with Canada Post, contact Tina Ongkeko, Managing Director, Member Services, at

For more information about recent Canada Post activities, visit or view our latest news below.

Canada Post Negotiations Updates: Click here >

Canadian Union of Postal Workers - Urban and RSMC Negotiations: Click here >


Canada Post announces 2017 changes to Publications Mail and Neighbourhood Mail

Canada Post has announced its annual price and service changes for all Direct Marketing and Transaction Mail, including Publications...

Re-thinking the future of Canada Post

John Hinds, President and CEO of Newspapers Canada appeared before a special hearing of the House of Commons Standing...

Canada Post and CUPW reach tentative agreements

AUGUST 30, 2016 - Canada Post and the Canadian Union of Postal Workers (CUPW) have reached an agreement in...