Canada Post Help Centre

For Newspaper Publishers and Circulation Managers

Newspapers Canada has created this Mail Help Centre to assist publishers in dealing with postal issues and concerns. Click the buttons below to access a variety of resources:

Useful Canada Post links

How to report delivery problems

For help with your mailing or to report issues with Canada Post, contact Tina Ongkeko, Managing Director, Member Services, at

For more information about recent Canada Post activities, visit or view our latest news below.

Canada Post Negotiations Updates: Click here >


Canadian Union of Postal Workers issues 72-hour notice of job action

AUGUST 25, 2016 The Canadian Union of Postal Workers (CUPW) has issued a 72-hour notice of job action hours before its...

Update on Canada Post-Postal Workers Union negotiations

The ongoing labour talks between Canada Post and the Canadian Union of Postal Workers remain at an impasse. ...

Canada Post withdraws lockout notice

JULY 11, 2016 – It's business as usual at the post office, as Canada Post has withdrawn its 72-hour...