Canada Post Help Centre

For Newspaper Publishers and Circulation Managers

Newspapers Canada has created this Mail Help Centre to assist publishers in dealing with postal issues and concerns. Click the buttons below to access a variety of resources:

Useful Canada Post links

How to report delivery problems

For help with your mailing or to report issues with Canada Post, contact Tina Ongkeko, Managing Director, Member Services, at

For more information about recent Canada Post activities, visit or view our latest news below.

Canada Post Negotiations Updates: Click here >


Canada Post withdraws lockout notice

JULY 11, 2016 – It's business as usual at the post office, as Canada Post has withdrawn its 72-hour...

Canada Post open to 30-day extension followed by arbitration

JULY 8, 2016 – Canada Post has agreed to a request by the Canadian Union of Postal Workers (CUPW)...

Canada Post extends lockout until Monday, July 11

JULY 7, 2016 – Canada Post has extended its lockout notice period until after the weekend, following a request...